Adobe suite customer service install#
Adobe suite customer service software#
Adobe suite customer service professional#

Creative Cloud Desktop is not installed.Įach year at the Adobe MAX conference, Adobe releases the new major versions of the Adobe applications, which Adobe labels as (N). Applications can be deployed only by creating Adobe Admin Console packages. Users can install, update, and launch applications from the Creative Cloud Desktop app.įeature-Restricted License: This licensing model does not require users to sign in. The user can only be simultaneously signed in on two computers. Named User License: This licensing model requires users to sign in before they can use Adobe software.

Adobe suite customer service install#

For feature-restricted license versions, you must use Admin Console to install the applications, or to obtain older versions no longer available in the Desktop app. For named-user licenses, the current supported versions can be obtained either through the Creative Cloud Desktop app or through Admin Console.

Adobe suite customer service software#

There are only two places to obtain the Adobe software after purchasing a license: the Creative Cloud Desktop software, or online via the Adobe Admin Console. A testing center that found themselves setting up new workstations in their lab, or re-imaging existing workstations that were relying on a version no longer obtainable, would either have to migrate to the next version suite of the exams, or obtain the older version from a backup (see section 3: Creating a package).Īll Adobe software used in Certiport LITA native delivery is only available via subscription. This non-stop cycle is further complicated by the fact that during version attrition by Adobe, they will limit the location of where certain older versions can be obtained and retire them before Certiport retires the exam they are based on they will also - without notice - make some versions no longer available. This non-stop evolution means that the minor versions we support can vary, and the person responsible for installing the applications needs to pay special attention in order to keep the locally installed program versions aligned with the program versions that Certiport has tested as supported, along with the exam versions that the Certiport Authorized Testing Center (CATC) has decided to administer. However, Certiport does not release new version suites of our exams at the same pace Adobe releases new major versions of their software.ĭue to the intrinsic relationship between Compass and the locally installed Adobe software, we are constantly testing new minor (in-between) versions to ensure they work with our Compass software and result in the best experience for the Test Candidate. Certiport exams are designed to be run on a specific major version of the software.

Major versions are announced each year, while routine minor versions are released and utilized throughout that year (as improvements and fixes are addressed). Like all software companies, Adobe is continually introducing new versions of their software and retiring older versions. Instead of answering a multiple choice question, the Test Candidate gets to demonstrate their knowledge by literally performing this task inside the Photoshop program, during which Compass is measuring their performance. This results in an exam experience that more closely resembles what a Test Candidate would encounter in the real world.įor example, the Photoshop exam has an objective about changing the opacity of a layer within a project. During an exam, the Compass software launches the corresponding locally installed Adobe software so that portions of every Adobe certification exam can take place in the actual program environment.

Adobe suite customer service professional#

Adobe Certified Professional is one of three exam programs at Certiport that are delivered with our exclusive Live-in-the-Application (LITA) technology.